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Forcing me to upload photo ID and bank statements, I've had enough

I've had the same ebay account for close to 20 years with a stellar track record.  Over the last couple years, ebay has forced changes on me based on their pay-in / pay-out structure.  Fine, I've gone along with it.


Now they are asking for photo ID and a bank statement or they won't allow pay-outs on my account.

 

I don't know about you all, but I'm not trusting this large an organization (a breach risk) with my private information when it's completely unnecessary.  I'm not taking out a business loan here or refinancing my house.  There is no need for ebay to have this information.


I'm not sending any of this.  I'll just do what I need to do elsewhere.  I can do most of this on Amazon anyway.

 

Ridiculous.

Message 1 of 94
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93 REPLIES 93

Re: Forcing me to upload photo ID and bank statements, I've had enough


@osfan3 wrote:

eBay insists no one is being singled out with this request.  They say it has to do with their breaking away from PayPal.  If they want to force the photo ID in order to sell on their web site, that is their right.  But I should have the right to close my account with them and they're not allowing me to do that.


Ebay is right, NO ONE is being singled out.  Some sellers need to provide photo ID and others do not.  It happens when they are trying to verify your identity.  If any little issue pops up they will ask the seller for more information so they can work through whatever the issue is.  

 

And correct, it has NOTHING to do with PayPal and everything to do with the REQUIREMENTS of the Federal Government.  Ebay isn't asking for your ID just because they can.

 

NO one can just close their account UNLESS they have had no transactions in the past 60 days.  That they have never allowed.  You can put in a request to close your account so that the clock will start.

 

https://www.ebay.com/help/account/changing-account-settings/closing-account?id=4199

 

You aren't being singled out nor are you being treated differently than other members.  The site has rules and the site has actual LAWS they MUST comply with now that they are a money processor.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 46 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@osfan3 wrote:

eBay insists no one is being singled out with this request.  They say it has to do with their breaking away from PayPal.  If they want to force the photo ID in order to sell on their web site, that is their right.  But I should have the right to close my account with them and they're not allowing me to do that.


You will be able to close your account when the sale you made has aged out at 6 months, eBay will not close incase a chargeback/paypal claim is made against you (180 day limit for both). 

 

You also do not need to close your account, you can simply stop selling as you have done and just use it for buying. 

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I have been imported from Australia and this is my posting ID
Message 47 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@osfan3 wrote:

eBay insists no one is being singled out with this request.  They say it has to do with their breaking away from PayPal.  If they want to force the photo ID in order to sell on their web site, that is their right.  But I should have the right to close my account with them and they're not allowing me to do that.


If you want to close your account, but cannot, why not just walk away from it and be done and never use it again?   Simple solution to the problem.  

 

Message 48 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

I can see needing the account detail if you have a EBay store. I have been using eBay for 20 years to buy and sell a few things now and then. It’s just to sell something I don’t need. That’s the way EBay was at the beginning, now it’s just another option for businesses to sell from. 
I don’t have a separate account for the 2-3 things a year I sell. Unfortunately I just sold something before I knew about this statement requirement and they have my $80. I can walk away from the money or give them info they have no business having from me. I sent them the statement summary page that has all the info requested, including bank balance; that wasn’t good enough. I won’t be selling anything on eBay again. 

Message 49 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@brownbmo wrote:

I can see needing the account detail if you have a EBay store. I have been using eBay for 20 years to buy and sell a few things now and then. It’s just to sell something I don’t need. That’s the way EBay was at the beginning, now it’s just another option for businesses to sell from. 
I don’t have a separate account for the 2-3 things a year I sell. Unfortunately I just sold something before I knew about this statement requirement and they have my $80. I can walk away from the money or give them info they have no business having from me. I sent them the statement summary page that has all the info requested, including bank balance; that wasn’t good enough. I won’t be selling anything on eBay again. 


@brownbmo 

 

The reason that Ebay has asked you for more information is because there was a problem with the initial information you gave them.  One of the most common problems is that your name does not PERFECTLY match between how you have your Ebay account set up and how your bank checking account is set up.  Not even a single character can be different.  It needs to be a mirror image of your name and address.

 

The address must be a physical address, it can't be a PO box.

 

Ebay is required by law to verify your identity.  They can't verify it unless the information they get from you matches up.  

 

The three things they require is your bank routing number, Checking [has to be a checking account] account number and your full SSN.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 50 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

1000% percent false there is no mismatching info. This has happen to me after 17 years of the same info, same address, same bank, same SSN, same email, same phone number, nothing changed. This was part of President Biden's "American Rescue Plan" bill. This is the requirement pertaining to $600 in sales and receiving a 1099. This administrations reckless spending with no accountability has caught up with them and they needed ways of how to recoup money. One of the ways was knocking down the $20,000.00 and 200 transactions down to $600 with no transactions requirement. I spoke with an Ebay rep. from Ireland which is a Tax Haven for tech companies, and the Male rep. said, that the reason for needing the Photo ID is due to the "Patriot Act". I laughed, and said why is Ireland adhering to U.S. Law? He had no answer. I proceeded to tell him the Patriot act is to deter and punish terrorists. So now Ebay has assumed all sellers especially those who have had no issues for years are now terrorists!

 

I said So Ebay can have money funneled thru Ireland for tax advantages but small time Mom n' Pop sellers on Ebay get put thru the ringer. Again he had no response. Then he proceeded to tell me Ebay needs the photo ID because sellers are surpassing and Monetary figure $. When I asked what figure he proceeded to tell me "he can't tell me" because I may commit fraud if I knew the number $. What?!?! I've been a poster boy for Ebay for 17+ years, 100% feedback, Power Seller, Top Rated Seller, Ebay Store Subscriber, etc. What fraud? if you have 200 Transactions and pass then $20,000.00 you get 1099. What's fraud about that? The Ebay rep. again had no answer. There was never any sense of Transparency at all. Which leads me to believe even more so that this is just a strong arm by our Government to have the faces of people trying to make a living online or just as supplement income. Hello CHINA!This is part of the socialist agenda.

 

Then the Ebay rep proceeded to tell me that Adyen who is Ebay's payment process will hold your photo id on their servers and "may" share it with other 3rd party companies. I asked what 3rd party companies? His answer, was whoever uses Adyen as payment processor. I asked can you name me one company, the Ebay rep. replied Uber.  So potentially your photo can surface on Uber's servers along with another 3rd party users.

 

I was then told by the Ebay rep. that he understands where I'm coming from and that all my questions are legitimate. He said that Ebay doesn't advertise this but they will also accept a Utility Bill as well if user didn't want to submit a photo id, passport, or government issued id. Lastly he told me I wasn't the only Ebay seller to call in with all the same concerns and that many of them said they were going to quit Ebay.

 

So much for spring cleaning your home every year and selling things on Ebay. This administration wants to make sure you pay tax on all the old clothing and knick knacks you wanted to get rid of, of course if you pass $600. and make sure you have your photo id.

 

Message 51 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

@digitalthrifts 

 

First, my post you are referring to was NOT directed towards you nor did I mention you.  

 

Problems with getting payouts is NOT the same problem for everyone.  There is NO one size fits all reason.  There are multiple reasons why a seller may be experiencing a hold on their money.

 

"This has happen to me after 17 years of the same info, same address, same bank, same SSN, same email, same phone number, nothing changed."  Let's address this one statement.  Prior to becoming a Money Processor Ebay did NOT require that you have a physical address on your account.  You could have a PO Box.  So that is one reason why historical data may not work with MP.  Prior to MP Ebay did NOT have your bank account info either unless you attached it as your form of payment for your Monthly Seller's Invoice.  And if that is the case, Ebay did not require before MP that the name and address on your Ebay account perfectly matched the name and address on your bank account.

 

Things have changed.  Ebay no has to comply with the Federal laws for verifying every seller's identity.  The program is called CIP [Customer Identification Program].

 

https://www.fdic.gov/regulations/laws/rules/8000-1600.html#fdic8000fra1020.220

 

" This was part of President Biden's "American Rescue Plan" bill. This is the requirement pertaining to $600 in sales and receiving a 1099. This administrations reckless spending with no accountability has caught up with them and they needed ways of how to recoup money. "  Ebay's requirement to verify each seller's identity has NOTHING to do with the American Rescue Plan that passed.  Absolutely nothing other than they now need to require full SSNs on every seller because the 1099K threshold is now $600.

 

"Reckless Spending" is extremely debatable.  I bet you and I could have a very spirited conversation about some things you think are reckless but I think are important and the other way around too.  It is pretty subjective for sure.  However I don't think reckless spending has much to do with just requiring folks to pay taxes on income that they were always suppose to pay taxes on.

 

No one that has been paying taxes each year on their Federal tax report like they were always required to by law has no need to fear getting a 1099K.  It means nothing to these people and changes nothing for them except that they may have to account for the form on their tax return.

 

But for those that have NOT been claiming income that should have been, then yes this will be an issue for them.

 

"I proceeded to tell him the Patriot act is to deter and punish terrorists."  You have to catch them first.  They aren't just going to come and stand in line to confess they are a terrorist.  And ANY country or person from another country that wants to do business in the USA should have to comply with our laws.  That is just logical really.

 

"So now Ebay has assumed all sellers especially those who have had no issues for years are now terrorists!"  That is so over the top it is laughable.  Ebay did NOT write the Patriots Act or the Anti Money Laundering Law nor to they have the authority to pass ANY type of law for our country.  To think that Ebay is the problem is simply to be uninformed and unaware of the process on getting a law passed.

 

Once Ebay became a Money Processor they had all kinds of laws and regulations they have to comply with that they did not have to comply with before.  And that is because they are now handling the money.

 

You want a CSR to answer questions for you that they are not equipped to answer, nor should they be.  Your previous status with Ebay has NOTHING to do with the requirements of being a Money Processor.  

 

It is hard to speak to what you claim that a CSR shared with you as much doesn't seem like information they would have access to in the first place.  So I have no comment on that stuff.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 52 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

I've just been advised by a friend they were asked & they said no too. Not only that they've deleted their eBay account. It's just plain wrong. I stopped selling when they asked for bank details, was thinking of starting again but flat no now. Nor do I want to have a "Citizens ID" as someone else suggested if you don't have a photo ID. Not everyone can get one besides, like you say, it's a massive hack issue. I mean, bank details & photo ID on line, what could possibly go wrong, she says sarcastically. Even the massive oil companies are subject to damaging cyber attacks & they'd have reasonably secure systems I'd think. Really beginning to sound like Revelations 13:17 & I'm not even religious! 

Message 53 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

Not the same rules in the UK . . . . . ID only needed for stuff like getting a bank account/mortgage etc not private buying and selling. If you're not setting up as a company not needed. 

Message 54 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

US law. . . . . Maybe some other countries but not the UK

Message 55 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

& not everyone on eBay is American & therefore not everyone on the planet has to comply with President Biden's mandates, although eBay seem to think they do. Way to go for a world take over! (Laughing.)

Message 56 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@archemily2 wrote:

I've just been advised by a friend they were asked & they said no too. Not only that they've deleted their eBay account. It's just plain wrong. I stopped selling when they asked for bank details, was thinking of starting again but flat no now. Nor do I want to have a "Citizens ID" as someone else suggested if you don't have a photo ID. Not everyone can get one besides, like you say, it's a massive hack issue. I mean, bank details & photo ID on line, what could possibly go wrong, she says sarcastically. Even the massive oil companies are subject to damaging cyber attacks & they'd have reasonably secure systems I'd think. Really beginning to sound like Revelations 13:17 & I'm not even religious! 


@archemily2 

 

As has been said a few times on this thread.  Not everyone is asked to provide their photo ID.  That happens if they are having a problem verifying your identity, which is something they have to do by FEDERAL LAW.

 

You are asked for your bank routing number, checking account number and your SSN.  If everything matches up, there is no need for them to ask for more information.  So make sure all your information is accurate and consistent BEFORE signing up.  Your name and address must perfectly match between your Ebay account and your bank account.  Not even a one character difference.  They must be perfectly matched.

 

Also your address has to be a physical address, no PO boxes are allowed.

 

No one can "delete" their Ebay account.  You can close them within the rules Ebay has for such an action.

 

Anything and everything on the internet on ANY site is at risk for hacking.  Ebay isn't the only place and not likely the only place you have sensitive information.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 57 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@archemily2 wrote:

US law. . . . . Maybe some other countries but not the UK


@archemily2 

 

Of course, this is the US site therefore you are correct, we are talking about US laws WITHOUT noting it each and every time we talk about it.  You might try the UK site Community if you want more on what your country is facing.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 58 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough


@archemily2 wrote:

& not everyone on eBay is American & therefore not everyone on the planet has to comply with President Biden's mandates, although eBay seem to think they do. Way to go for a world take over! (Laughing.)


Again, this is the US site.  We don't feel the need to qualify on every post that we are speaking to the rules and laws of the US.  If you desire information specific for your country, the UK, go to your Community board for your country.

 

FYI, the federal laws regulating Ebay on this stuff is NOT a mandate by President Biden.  A better understanding of the US rules and laws would be in order if you really want the truth and not assumptions.

 

I don't understand what you are after.  Are you of the opinion that US members can't talk about US rules and laws on the US Community forums?


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 59 of 94
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Re: Forcing me to upload photo ID and bank statements, I've had enough

Thanks, I gathered, but President Biden's mandate is affecting more than just the US so, thought some folk other than US citizens, or maybe even US citizens reading this might like the heads up. 

Message 60 of 94
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