cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ebay withholding my funds for no reason

I have sold a couple of items on ebay and provided all necessary tracking and details for the orders as well. Its been over a month even though my account is on clear it would not let me sell. 
Over that support gives me the same scripted answers and when asked how long to reinstate my account, they leave the chat. 
i have been spending 1-2 hours for 29 days now, talking to support and getting the same answer ‘we have escalated your case and someone should get back in 24-48-hours’ this is ridiculous. @saa_6875 

Message 1 of 5
latest reply
4 REPLIES 4

Ebay withholding my funds for no reason

All new sellers will have a hold.  However, you have sold a lot of expensive items.  You may need to provide eBay with receipts for that merchandise to prove it's not stolen.    

 

Message 2 of 5
latest reply

Ebay withholding my funds for no reason

Are you missing payments on your January sales? I ask, because those aren't 30 days old yet. New seller hold? 🤔

 

Payments on hold | eBay

Message 3 of 5
latest reply

Ebay withholding my funds for no reason

So, sounds like your account is ALSO 'banned' from selling ALONG with a 'hold' on your $$. 

 

You sold BRAND NEW items, multiples- quick and out of nowhere so they probably sent you a message wanting 'receipts' for those items (after all, who has 4 brand new faucets to sell, just 'around')? 

 

Did you see your messages?

Did they ask for those receipts?

Know that the 'receipts' have to 'match your name perfectly' and CANNOT just be 'store' receipts. 

Message 4 of 5
latest reply

Ebay withholding my funds for no reason

Holding funds and won't let you sell.

Did you exceed the 10 item $500 per month new seller limit?

 

Message 5 of 5
latest reply