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Ebay have put my account into minus but there is no explanation

All my postage fees are deducted before sending and I have had no buyer requesting a refund, ive got 100% positive feedback. But When i go into the description of the deduction it say adjustment due to actual size 12 other than that there is no link to the buyer or what item it was, can anyone let me know what this might be about?

 

Hoping for some answers or how i can contact ebay as i cant seem to find a number or support email. Ive tried to support chat and it goes no where

 

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Ebay have put my account into minus but there is no explanation

On your my eBay page, click the account tab, upper left and drop down to summary. See what that says.

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