Charge Card Refund.

[waldo3499]

Requested a full refund from a seller back to my charge card.
A month has passed and still no refund! Any suggestions?

[donsdetour]

did you open a case or just contact the seller??

[waldo3499]

I can not open a case because the seller clams that they sent a refund!

[mtgraves7984]

"Requested a refund" doesn't guarantee anything... the Money Back Guarantee does. Did you use it properly?