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Cancelling order

If buyer cancelled his order,  How we can return money?

Message 1 of 10
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9 REPLIES 9

Cancelling order

Buyers can’t cancel orders but they can request you do so. Just go into the sale and the drop down menu on the left will have the cancel option. Choose buyer asked and submit. Buyer is automatically refunded.

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Message 2 of 10
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Cancelling order

They're not automatically refunded if there's no payment method attached to their account for seller fees. 

You're talking to a Sri Lankan who hasn't  sold anything to refund.  Cancelling/refunding the transaction is easily found in their seller hub if they have a sold item.  They don't.  They ask hypothetical questions thinking it gets them brownie points on eBay. 

 

Message 3 of 10
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Cancelling order

Anonymous
Not applicable

OP doesn't even sell, i.e. wasting everyone's time

Message 4 of 10
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Cancelling order

You can cancel the order  ,eBay will give to  funds to buyer from your funds 

Message 5 of 10
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Cancelling order

What order? I'd like to see the item number of the item they need to cancel.

 

Message 6 of 10
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Cancelling order


@smart_digital_computers wrote:

You can cancel the order  ,eBay will give to  funds to buyer from your funds 


 

If you have funds available, if not, you have to cover the refund.

Have A Great Day.
Message 7 of 10
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Cancelling order

What did you sell? I don't see any sales on you ID.

Message 8 of 10
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Cancelling order

@smart_digital_computers 

They're asking if the buyer cancels an order.  

Message 9 of 10
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Cancelling order

Welcome to the SL Playground.....

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Message 10 of 10
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