Canceling an order

[feelinpeachy]

Hi,

My customer asked me to cancel their order.

When I click "cancel order" does Ebay send the customer a message that they have to click "accept" before the concellation can be complete?

[onlinecentral]

https://community.ebay.com/t5/Selling/All-cancellations-need-buyer-confirmation-now/m-p/31151934

Message 2 says
https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136

What happens after you cancel a transaction

If you’re a managed payments seller, or if the buyer paid using PayPal, a full refund will be issued automatically.

If the buyer used another payment method, they will be asked to confirm that they received their refund before the cancellation is complete.

Once the buyer has been refunded, you’ll receive a final value fee credit