mam98031 • Volunteer Community Member • Buyer/Seller since 1999
I list all my items as shipping only to the US, but people from eastern Europe buy items from me and have them shipped to forwarding addresses. Risk of scams aside, I keep getting stuck with extra $30-$50 fees. I sell in the electronics category where the margins are already very anemic and this just makes it works.
how do I stop this?
thanks
"There are no misunderstandings whatsoever on my part. I understand the fee structure administered by eBay better than 98% of the posters here on the community forums." Let's not do this. No need for this kind of talk at all. It serves no purpose and it makes your posts no more important than anyone else's. Besides it is so unnecessary.
"When I receive an order that has been assessed the additional 1.65% International Transaction Fee and the shipping address is a freight forwarder's address that IMO tells me that that item is going to be shipped out of the USA." So what. That is nothing to do with you. You are not responsible for what happens with that product once it is delivered to the address on your order. Whether or not they ship it outside the country with or without the proper documentation or licenses is not your concern. You are inserting yourself into something that is simply none of your business. Certainly you have the right to decline a sales if you want. But to decline these using the the reason of something wrong with the address is simply untruthful. There is nothing wrong with the address, you are making assumptions about what they will do with the product after delivery. Simply not your job.
"...eBay that they now could and probably should enable a feature that allows their seller's a choice as to whether or not they wish to incur an additional 1.65% International Transaction Fee. " I don't see it the same way. If Ebay thought it was important, they could have done that when PP was the processor as we had the same fee with PP. So if it wasn't important then, it is unlikely to be important now since nothing has really changed. Besides there are LOTS and LOTS of fantastic International buyers that have US ship to addresses. Not all are Freight forwarders, not that I think a Freight forwarder is an issue as I've shipped to them many many times. Some international buyers are here on visas and will be here awhile. Some have things shipped to a relative, friend or even a business they have a relationship with. I would HATE to be forced to give up these sales because sellers such as yourself want to be over involved in a transaction.
"That may be due to the fact that as you stated earlier you are selling fragrances. I would clasify that type of product as extremely low risk and would more than happily sell those types of items to buyer outside the USA who are using freight forwardering services." That isn't exactly what I said. I said I use to sell fragrances and while you may think they are "low risk" you'd be wrong. There are so many rules about shipping fragrances internationally it is extremely difficult to even keep up with them. Certain fragrances can't be shipped into certain countries while other fragrances can. It is a very complex subject no matter what your opinion is. But again, once I deliver to the address on my purchase in the USA, it is not my problem or concern. I have absolutely no right to tell a buyer they can't take it out of the country, I get it that you feel you have that right, but I certainly don't.
"I guess that I am fortunate enough that I make enough money selling to the buyers that I CHOOSE TO SELL TO, that I do not have to worry about the few sales that I have lost, but may have gone ok." I get it that you feel you are above others, that is clear in how you respond. However you make a whole lot of assumptions that are ridiculous and insulting. But my guess is you know that, but you just don't care.
Have you ever visited the MBG. My guess is you have. Have you ever noticed the EXCLUSIONS on when a buyer can not use the MBG for an INAD? Let me offer this up.
The item was sent to another address after original delivery | Covered:
Not covered:
|
You are holding yourself responsible for something you are not responsible for.
@go-bad-chicken wrote:
@mam98031 wrote:
@north40sales wrote:I've sold a lot of things over the years and I've serviced many international buyer shipping to a US address, some even freight forwarders. Especially when I use to sell fragrances. I did not find any of these transactions any more problematic than a US buyer. In fact historically buyers that I deal with that give me the most issues are usually Seasoned US sellers too. But that is just my experience.
I personally don't mind paying the fee, I enjoy the sale much more. Sure I don't like giving up 1.65% of my profits, but I still have a profit, I still have the sale and I still have the cash. So it works for me.
Glad international sales work for your items. Some of the items I sell simply cannot be exported due to ITAR restrictions...so I keep my listing as US only.
Now there have been some that a buyer has gotten around that using eBay's freight forwarder, so I can only assume that eBay holds the correct US Commerce Dept licensure to export those items.
NO that is NOT what I said. This is why so many are confused about this. Just because an International buyer is purchasing from you or me does NOT mean I'll be shipping internationally. So before you get overjoyed for me, kindly read what I wrote. I've even highlighted it so it is easier to find.
But once a seller sees that they have been assessed the 1.65% International Transaction Fee and the address is that of a freight forwarding service, there is probably a 99% chance that that item will be leaving the USA.
So what? That is not your issue. You are making this to be about your personal policies, not that of Ebay.
The item was sent to another address after original delivery | Covered:
Not covered:
|
@north40sales wrote:NO that is NOT what I said. This is why so many are confused about this. Just because an International buyer is purchasing from you or me does NOT mean I'll be shipping internationally. So before you get overjoyed for me, kindly read what I wrote. I've even highlighted it so it is easier to find.
Ebay has NOTHING to do with Freight Forwarders. Ebay doesn't export these items from a Freight Forwarder. The Freight Forwarder does that, it is why they are in business. Once a seller ships to a freight forwarder it is no longer that seller's responsibility to have appropriate licenses for exporting and Ebay isn't involved in this part of the process at all, so they would never be required.
Why does everything seem to be an argument?...... All I said that I was glad that international sales worked for you on your items.......learn to take a compliment will ya.
Now for the freight forwarder, I was under the impression that eBay operated these to service their international orders. One in Earlanger, KY and another in I think Seattle. Are you saying that they are not eBay operations at all?
I simply don't know. You like to portray what I've said differently than I've said something which then compels me to respond to state that isn't what I said. If you'd stop doing that, it would do away with many of my posts responding to you. But if you want to continue with that, then I will continue to correct you.
Ebay does not have ANY Freight Forwarder companies. I think you are confusing that with GSP or the Standard International Shipping program. Those are different. A FF is a company set up by someone specifically to take shipments in to collect for certain people that pay them to do that. They hang onto them and process them as is set up with their customer. That may mean after they have a certain amount of stuff whether weight or $$ value, they ship it off to their customer at another location, usually international. Or they may simply hand onto stuff until a customer arrives to pick them up. There is all kinds of different ways in which an FF works. Not everything is reshipped out to an international address, but certainly a lot of them are.
@north40sales wrote:
I simply don't know. You like to portray what I've said differently than I've said something which then compels me to respond to state that isn't what I said. If you'd stop doing that, it would do away with many of my posts responding to you. But if you want to continue with that, then I will continue to correct you.
Ebay does not have ANY Freight Forwarder companies. I think you are confusing that with GSP or the Standard International Shipping program. Those are different. A FF is a company set up by someone specifically to take shipments in to collect for certain people that pay them to do that. They hang onto them and process them as is set up with their customer. That may mean after they have a certain amount of stuff whether weight or $$ value, they ship it off to their customer at another location, usually international. Or they may simply hand onto stuff until a customer arrives to pick them up. There is all kinds of different ways in which an FF works. Not everything is reshipped out to an international address, but certainly a lot of them are.
I was under the impression that eBay's GSP is basically a freight forwarder. Buyer from outside the USA purchases from a US seller and has the item sent to either Earlanger, KY or Seattle where they are reshipped to the buyer's foreign address? Are those locations operated by eBay or are they some kind of contracted independent business that eBay uses?
As for the other bit.....You commented on my response to someone else and interjected your experience with international customers buying your perfume. I replied with a simple glad that you have had success selling international with your items.....a compliment... If you continue to reply to my comments, I have to assume that you are completely OK with any kind of reply as that is what a conversation is.
Have a nice Day 🙂
Freight forwarders function differently and have all kinds of options to the services they render. GSP is nothing like that. It is a singular function.
GSP is something a seller can choose to use or not to use. The buyer has no say in this decision. It is up to the seller.
Ebay's GSP centers operate more like a clearing house. They don't repackage items, they sort and process the packages they receive from sellers in a way to make it more cost effective for both the carrier and the seller. That is NOT a function of a Freight Forwarder.
@north40sales wrote:Freight forwarders function differently and have all kinds of options to the services they render. GSP is nothing like that. It is a singular function.
GSP is something a seller can choose to use or not to use. The buyer has no say in this decision. It is up to the seller.
Ebay's GSP centers operate more like a clearing house. They don't repackage items, they sort and process the packages they receive from sellers in a way to make it more cost effective for both the carrier and the seller. That is NOT a function of a Freight Forwarder.
The Erlanger, KY location....is that an eBay operated GSP center or just some outside freight forwarder selected by a buyer?
IDK, it is possible there are both types of businesses there. Like I said before GSP is NOT a Freight Forwarder like has been previously discussed on this thread. Yes they both deal with international shipments, but for different reasons and in different ways. They simply are not the same no matter how much you want them to seem that way.
@north40sales wrote:IDK, it is possible there are both types of businesses there. Like I said before GSP is NOT a Freight Forwarder like has been previously discussed on this thread. Yes they both deal with international shipments, but for different reasons and in different ways. They simply are not the same no matter how much you want them to seem that way.
These are the kinds of barbed comments that you throw out there that make conversation difficult. I'll highlight it in blue for you so you cannot miss it.
Anyway, thanks for answering my very simple question and have a nice day 🙂
What is it that you want? You ask me a question, I then answer. Then sometimes you ask the same questions over and over again. You may reword them, maybe in an effort to see if my answer changes or something, I honestly don't know. I'm unsure as to why you do that too.
![Video [Russian Language]: Answers to common Payoneer registration issues](/t5/image/serverpage/image-id/750612i41F587DBC26EF24C/image-size/large?v=v2&px=999)
