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Help Needed with Permanent Account Restriction

Hello eBay Community, I’m reaching out because my selling account has been permanently restricted, and I’m not sure why. I have not had any "item not received" cases, and I’ve always tried to follow eBay’s policies. Has anyone else experienced this kind of restriction? If so, how did you resolve it? I’d greatly appreciate any advice or tips on how I can understand the reason behind the restriction and if there is any way to appeal or get my account reinstated. Thank you in advance for your help!

Best regards,

isuru Perera

Message 1 of 6
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Re: Help Needed with Permanent Account Restriction

@irangana57-lk ,

 

Have you checked how you compare with peers in regards to you BBE statistics? Have you had INAD claims under eBay’s MBG policy? Late delivery? Item not received claims? Not uploading tracking information on time? 

Are you drop shipping? 

Message 2 of 6
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Re: Help Needed with Permanent Account Restriction


@irangana57-lk wrote:

Hello eBay Community, I’m reaching out because my selling account has been permanently restricted, and I’m not sure why. I have not had any "item not received" cases, and I’ve always tried to follow eBay’s policies.


@irangana57-lk 

 

The fact of the matter is that one has to do a lot more than "try" to follow eBay policies.

 

Either you do, or you don't.

 

eBay's computers and artificial-intelligence algorithms are not equipped to make judgments about how much effort you are exerting.

eBay seller since 1999. This is a posting ID.
Message 3 of 6
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Re: Help Needed with Permanent Account Restriction

Maybe eBay didn't approve of your receipts. Go back to your other question.

 

Alberta explained none of your listings show your own pictures and "creation process" but instead,  all images are found online.

Ken told you that  you're not making your items, you're dropshipping.

I had something to say about needing proof items you ingest are from a licensed facility to guarantee purity.

 

No matter now because a permanent restriction means you can no longer sell here. 

 

 

Message 4 of 6
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Re: Help Needed with Permanent Account Restriction

Sorry, but your selling days on Ebay is over.

You'll need to find another place to sell and dropship your items.

Have a great day.
Message 5 of 6
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Re: Help Needed with Permanent Account Restriction

No, I'm not drop shipping. I only do direct shipping, where I personally handle the shipping process for my items.

Message 6 of 6
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