12-04-2024 04:38 AM
Hello eBay Community, I’m reaching out because my selling account has been permanently restricted, and I’m not sure why. I have not had any "item not received" cases, and I’ve always tried to follow eBay’s policies. Has anyone else experienced this kind of restriction? If so, how did you resolve it? I’d greatly appreciate any advice or tips on how I can understand the reason behind the restriction and if there is any way to appeal or get my account reinstated. Thank you in advance for your help!
Best regards,
isuru Perera
12-04-2024 04:56 AM - edited 12-04-2024 05:02 AM
Have you checked how you compare with peers in regards to you BBE statistics? Have you had INAD claims under eBay’s MBG policy? Late delivery? Item not received claims? Not uploading tracking information on time?
Are you drop shipping?
12-04-2024 05:08 AM - edited 12-04-2024 05:08 AM
@irangana57-lk wrote:Hello eBay Community, I’m reaching out because my selling account has been permanently restricted, and I’m not sure why. I have not had any "item not received" cases, and I’ve always tried to follow eBay’s policies.
The fact of the matter is that one has to do a lot more than "try" to follow eBay policies.
Either you do, or you don't.
eBay's computers and artificial-intelligence algorithms are not equipped to make judgments about how much effort you are exerting.
12-04-2024 05:17 AM - edited 12-04-2024 05:20 AM
Maybe eBay didn't approve of your receipts. Go back to your other question.
Alberta explained none of your listings show your own pictures and "creation process" but instead, all images are found online.
Ken told you that you're not making your items, you're dropshipping.
I had something to say about needing proof items you ingest are from a licensed facility to guarantee purity.
No matter now because a permanent restriction means you can no longer sell here.
12-04-2024 06:54 AM
Sorry, but your selling days on Ebay is over.
You'll need to find another place to sell and dropship your items.
12-04-2024 08:14 AM
No, I'm not drop shipping. I only do direct shipping, where I personally handle the shipping process for my items.