won’t let me into ebay

[negess_89]

can’t download newest version on my iphone so am kicked out of ebay

[wastingtime101]

If you're unable to update the app, it could be you're working on an outdated device which no longer supports current versions of the eBay app.

If that's the case you'll have to access eBay through a web browser on your phone/tablet.

You might run into some tech issues even using the website if your device is unsupported. Same will happen for other sites and apps, not just eBay.

Unfortunately tech ages pretty quickly and once a device is no longer supported, it's upgrade or lose function.

[archaeojade]

Fix this problem.  I do a lot of business on EBay.  Let me in ! ! !

[wastingtime101]

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@archaeojade wrote:

Fix this problem.  I do a lot of business on EBay.  Let me in ! ! !

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Use a web browser.

[eburtonlab]

If your operating system does not support the latest version of the eBay app and you cannot update your operating system, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.

If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening. Android users need to go to the device Settings: Apps: eBay: Open by default: Open supported links and select "don't open in the app".

[wastingtime101]

@negess_89 @archaeojade 

Follow eBay's instructions from this post:

https://community.ebay.com/t5/Mobile-Apps/App-will-not-update/m-p/34718836#M49148

 If your device has iOS 15 you should still be able to get a version of the app that will run on your device

1. Delete your ebay app
2. Go to the App Store, search for ebay
3. When you download it you will see this alert, tapping download should allow you to get a version that will run on your device.