"problem loading your items" error on active listings

[isaacshouse]

For weeks now under Selling > Active in the app, I'm getting the error message "There was a problem loading your items. Please try again later." Tapping the Reload option does nothing. I've logged out and back in to app, and also reinstalled it with no resolve. Sold and Unsold options under Selling display listings as expected. Samsung S8, Android 8.0.0

[kris_pr]

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@isaacshouse wrote:

For weeks now under Selling > Active in the app, I'm getting the error message "There was a problem loading your items. Please try again later." Tapping the Reload option does nothing. I've logged out and back in to app, and also reinstalled it with no resolve. Sold and Unsold options under Selling display listings as expected. Samsung S8, Android 8.0.0

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Thanks for reporting this. We are looking into why this happening.

[kris_pr]

Thanks for reporting this. We are looking into why this happening.

[benlily88]

Hello, im experiencing the exact same issue, are there any further updates on how to fix this. Thankyou. 

[kris_pr]

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@benlily88 wrote:

Hello, im experiencing the exact same issue, are there any further updates on how to fix this. Thankyou. 

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Thanks for the report. This will be corrected in a future update.

[isaacshouse]

When is the next update expected? I've had this issue in your app for at least 6 weeks now.

[kris_pr]

This issue should have been fixed now. Please let us know if anyone is still facing this.

[isaacshouse]

.