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"Upload photos from mobile app" not working

I am trying to create listings.  When I choose "Upload photos from mobile app," my phone gets a notification from the eBay app on my phone, as expected.  When I click on that notification, it opens the eBay app, but all I see is a spinning circle indicating it is trying to load something.  (See below.) I have waited several minutes and nothing happens.  I am using the latest iOS and I have confirmed that the eBay app has permission to access all photos and my camera.  I have rebooted my phone and re-installed the eBay app. 

Any suggestions?


 

IMG_2589.jpg

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"Upload photos from mobile app" not working


@grahamers1 wrote:

I am trying to create listings.  When I choose "Upload photos from mobile app," my phone gets a notification from the eBay app on my phone, as expected.  When I click on that notification, it opens the eBay app, but all I see is a spinning circle indicating it is trying to load something.  (See below.) I have waited several minutes and nothing happens.  I am using the latest iOS and I have confirmed that the eBay app has permission to access all photos and my camera.  I have rebooted my phone and re-installed the eBay app. 

Any suggestions?


 

IMG_2589.jpg


Hi @grahamers1. When you open the App and go to drafts does it work correctly?

Elizabeth,
eBay
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