cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

" ERROR - Postal code unverified " pop up when changing primary shipping address.

The ebay app was satisfactory on my Galaxy S20 until a couple of days ago. As an Aussie who shops locally & also switches to a U.S. primary delivery address to an international forwarding facility in Portland, I rely on this feature for my purchases in the U.S. I alternate between Australia & U.S. browsing often, but when I went to switch my primary address back to the Portland one, the app blocked the move with an " ERROR - postal code unverified " pop up. No idea why this has happened out of the blue & it's frustrating! I haven't changed any of the details so I have no clue as to why it doesn't allow between addresses. The Australian post code & U.S. zip codes are correct, so it shouldn't have any reason to block my attempts. I've been purchasing international goods from the U.S. this way for the past 4 years without issue. Had to use the ebay website to change back to the Portland primary address to rectify the issue.

Message 1 of 2
latest reply
1 REPLY 1

" ERROR - Postal code unverified " pop up when changing primary shipping address.

@sign_guy2672 

 

Thanks for posting. Could you try going in and deleting this address and then re-entering it and see if that fixes the issue.

Message 2 of 2
latest reply