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latest iOS update makes me sign in every time I open the app

Just installed the latest update for iOS and the app is making me sign in every time I open up the app. I tried deleting and reinstalling it but the problem persists. This is making the app virtually unusable for someone who needs to constantly be on the app.

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6 REPLIES 6

Re: latest iOS update makes me sign in every time I open the app

That's weird because I have the app on my ipad. And haven't had to sign in since installing the app on it.  My iPad is 8th generation.  I never installed the app on my IPhone.  
Is your device up to date? 

Message 2 of 7
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Re: latest iOS update makes me sign in every time I open the app

Use a laptop or desktop until you figure it out.


KrazzyKats  •  Volunteer Community Member  • 
Message 3 of 7
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Re: latest iOS update makes me sign in every time I open the app

good idea, I'll carry my laptop with me everywhere I go

Message 4 of 7
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Re: latest iOS update makes me sign in every time I open the app

If that's what it takes to continue running your business efficiently, then yes.


KrazzyKats  •  Volunteer Community Member  • 
Message 5 of 7
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Re: latest iOS update makes me sign in every time I open the app

I tried deleting and reinstalling it but the problem persists.

 

If you have not already done so, try restarting your device in between the uninstalling and reinstalling the eBay app. That should ensure you have a clean install if the problem is related to a previous installation not installing correctly.

 

Otherwise, try using a mobile browser on your device to reach ebay.com instead of using the app if you are unable to stay signed in. Or just leave the app open, if that keeps you signed in.

Message 6 of 7
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Re: latest iOS update makes me sign in every time I open the app

You are not alone, same thing is happening to me too. Very annoying.

Message 7 of 7
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