08-28-2018 07:45 AM
Hello
We recently updated the selling form for all sellers. We would like you to post any feedback you have with this new form here.
Thank you
10-16-2018 01:36 AM
On the app,my selling list shows 1 active which is at present correct but when I click on it to see how my item is progressing it comes up no active items! Am hoping my ad is actually still live, most frustrating!
10-16-2018 10:35 AM
Updated Ebay app from last week and it crashed around 3 minutes of using.
Updated today, it still crashed.
Could you fix the problem. Please.
I am using iOS 11.
10-16-2018 03:17 PM
With the new update, I cant go to filter my listings to see watchers. App is now slower and freezes as well. Not good since I use it every day. Please fix.
10-16-2018 03:32 PM
10-16-2018 07:45 PM
10-16-2018 09:22 PM
10-16-2018 09:32 PM
10-16-2018 10:00 PM
10-17-2018 04:07 AM
I hope I found the right place to post my comment. The time remaining has not been correct on my listings, my iPad with app version 5.25.5 Isnt working correctly.
On the other hand, my iPhone displays correct information - I have NOT updated the app yet.
While this issue doesn’t stop me from being productive, it is one of those irritants (bugs) I would rather not have to consider each time I see it.
10-18-2018 01:37 AM - edited 10-18-2018 01:41 AM
Thinking this will be the straw that broke the back of this 12yr veteran seller. Sneaky auto relisting is just the start of it. The layout in selling section has changed as well. The "Active" section is large and expanded and doesn't match the "sold" or "unsold" layouts. It gets worse. Now that you have to manually end items before they auto relist, the time remaining is purposely obscured to NOT SHOW the amount of HOURS remaining. (Was trying to attach photo to illustrate this but was disallowed).
I personally have contacted customer service multiple times complaining about the auto-list feature. Even had an agent go thru every one of my listings to make sure all were set to 30days/no auto relist. (Don't forget about that tiny checkbox that isn't an option on the app. You'll only see it if you've lately been finding it necessary to go back and forth between mobile device and desktop when creating listings)
Guess what???, they auto relisted anyway!!! Many of them with different prices and settings than the original listing. Most notably removing the BIN option, 30 day duration or even lowering the price. (Which is now encouraged by eBay daily) My hypothesis is that if you don't agree to the suggested price adjustment that the visibility of your item to buyers basically drops to zero.
IMO this is about more than an app update that sucks. It is yet another underhanded and sneaky "improvement" aimed not at improving usability but rather is attempt to improve corporate profits.
Bottom line is that eBay makes its $ from sellers. No sellers = no business. The continual drop in stock price is an indication that the "updates"(downgrades) are not only causing mass exodus in sellers but must not be achieving the desired goal of boosting revenue either.
10-18-2018 08:24 AM
Time remaining is inaccurate. Did you even test this update before releasing?
Beyond this, you describe all of the recent updates as "bug fixes and performance enanchements." When you change big things (like instiuting forced GTC) you need to TELL US!!!
10-18-2018 09:13 AM
10-19-2018 11:51 AM
10-19-2018 07:55 PM
My husbands phone updated, with the feature that you can now see how many views without clicking on the item. Mine hasn’t, we have the same phone.
10-20-2018 03:38 PM
Hate to say it, but the last 2 app updates have stunk. I don’t like that easy pricing pops up after every item I reload and I have to click maybe later. I also do not like that sometimes I put no offers but when it realists it automatically has an offer. I also do not like the relisting feature setup, the relisting feature from a couple updates ago was fine, I hate the relisting format in this update. Y’all need to stop making problems if what you have already works. Sorry to say, but the app update is pretty lousy.