eBay won’t load on my I phone anymore

[alisonspear]

eBay won’t load in my iPhone anymore and is turning in circles trying to connect somehow with Apple or Google and it’s frozen completely doesn’t recognize my password thinking maybe it’s fraud of  some sort!?

[mobile_feedback · Accepted solution]

@alisonspear 

Thanks for posting. Please try rebooting your phone and then trying again. Is this happing on both wifi and cellular connection?

[rhinocp4l]

Yes, cellular

[5000becky]

It did not work

[geofire_23]

I’ve got the same issue

[zawingate06]

I’m having same issue. A sports card of mine sold and I can’t access shipping info for buyer, nor can I contact buyer to let know them know the issue. I can’t get a response from eBay either.

[eburtonlab]

@zawingate06 

Use a browser instead of the app.

[ctron2000]

This is happening to many of us. I’ve tried restarting my phone many times. eBay is losing business… 

[sun1004]

Rebooting doesn’t help.  I’ve tired everything.  Only works on browser the iOS app does not work.  

[ryuhoshi38]

Mine just stopped working also.   Tried to reboot / delete reinstall.  Nothing fixes the issue.   

[wastingtime101]

---

@ryuhoshi38 wrote:

Mine just stopped working also.   Tried to reboot / delete reinstall.  Nothing fixes the issue.  

---

@ryuhoshi38 

There are numerous reports of both iOS and Android apps crashing.

Please follow this discussion where I tagged eBay reps for assistance:

https://community.ebay.com/t5/Mobile-Apps/eBay-app-failure/m-p/34063074#U34063074

[supporttransyouth]

Happened on mine as well! Annoying!

[randomstuff_forsale]

Hello, I know that this question is a little old, but you only have to uninstall and then reinstall the app. The same happened to me

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.