eBay app failure

[chunkydude101]

As of around 1hr ago, the eBay app is not working correctly - multiple reports on down detector website indicate that both android and apple users may be experiencing full app failure or errors in text and image display in the app version of eBay

[mommabear805]

This is exactly what I am experiencing. Had just finished printing a shipping label and went to check a listing. You click on one, whether mine or someone else’s, the photo shows, but nothing else generates. Checked for app update, cleared cache, turned phone on and off, same result. Did get kicked off once-when trying to log back in, got a something went wrong:1 message. Tried again, it let me log in, but still cannot open listings….

[wastingtime101]

There are several reports of both Android and iOS apps crashing.

elizabeth@ebay kyle@ebay devon@ebay  - can you connect with the app team and post some updates on this forum? 😁

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Error-NSURLErrorDomain/m-p/34063077#M1183...

https://community.ebay.com/t5/Mobile-Apps/eBay-won-t-load-on-my-I-phone-anymore/m-p/34063089#M46468

https://community.ebay.com/t5/Mobile-Apps/Android-app-will-not-load-any-products/m-p/34063094#M46469

[devon@ebay]

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@wastingtime101 wrote:

There are several reports of both Android and iOS apps crashing.

elizabeth@ebay kyle@ebay devon@ebay  - can you connect with the app team and post some updates on this forum? 😁

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Error-NSURLErrorDomain/m-p/34063077#M1183...

https://community.ebay.com/t5/Mobile-Apps/eBay-won-t-load-on-my-I-phone-anymore/m-p/34063089#M46468

https://community.ebay.com/t5/Mobile-Apps/Android-app-will-not-load-any-products/m-p/34063094#M46469

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Hey @wastingtime101! We are on this now! 

[valueaddedresource]

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@wastingtime101 wrote:

There are several reports of both Android and iOS apps crashing.

elizabeth@ebay kyle@ebay devon@ebay  - can you connect with the app team and post some updates on this forum? 😁

https://community.ebay.com/t5/Report-eBay-Technical-Issues/Error-NSURLErrorDomain/m-p/34063077#M1183...

https://community.ebay.com/t5/Mobile-Apps/eBay-won-t-load-on-my-I-phone-anymore/m-p/34063089#M46468

https://community.ebay.com/t5/Mobile-Apps/Android-app-will-not-load-any-products/m-p/34063094#M46469

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@wastingtime101 I was absolutely stunned to see this one actually made it into the System Status page for once! Must be pretty serious. 😳

https://www.ebay.com/sts

[wastingtime101]

Yeah, they almost never update that page. Then again, that page is linked nowhere that I'm aware of other than the home page of community so I'd guess the vast majority of buyers and sellers have zero clue the page even exists.

I've sufficiently "spammed" this forum replying to about 10 discussions in the last 15 min directing all app-crash posters to this thread for updates.

[5966tardis]

Suffering same problem. Have deleted and reinstalled app. Have rebooted phone. 2 step notification is activated but not receiving verification messages either. Listings main photo appears but others not appearing and cannot access any info about individual listings either. In other words, app is completely useless as of now.

[bryafosi20]

Hopefully they fox this soon...I have lots of purchases I wish to make now.

[valueaddedresource]

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@wastingtime101 wrote:

Yeah, they almost never update that page. Then again, that page is linked nowhere that I'm aware of other than the home page of community so I'd guess the vast majority of buyers and sellers have zero clue the page even exists.

I've sufficiently "spammed" this forum replying to about 10 discussions in the last 15 min directing all app-crash posters to this thread for updates.

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@wastingtime101 it's still much slower than usual, but I am at least now getting listings loading in the Android app so hopefully it will be resolved shortly. 🤞

[deadphysco]

Same here if i go into the  auction and hit ending soonest most of the pictures are not coming up.Its been this way for days .My friend who sells on ebay full time said he had a very bad week which is more than likely related ..

[mr.hochwasser]

Same problem here. 

I can't even confirm my login in the app.

[daphinekayonjo]

Am currently also experiencing problems with the ebay app.

[daphinekayonjo]

I have lost out on an auction worth £100,000 because the ebay app is not working. Any body experience the same problems like me? The problem must be with ebay itself.