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eBay app problem

Most of the app is working fine but has just stopped showing my messages. It indicates that there are messages but I can’t see any at all. I have tried shutting down my phone and restarting it again but it still doesn’t show messages. What can I do to fix the problem ?

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Re: eBay app problem

Likewise all messages have gone. Cant send or access them 

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Re: eBay app problem

I just wasted 20 minutes “chatting” online with customer support. I can’t leave feedback for items I’ve purchased, the option isn’t available for several items. The screen drops constantly, it’s split down the middle in a weird way. The person provided no answers for my problems, suggested it was a “cache and cookies” problem- maybe, she was guessing. I have made hundreds of purchases on eBay through the years. Their complete lack of help using their website is unbelievable. Hate this new format, hate their customer support.

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