eBay app on my iphone stopped giving me notifications

[japanese_cool_items]

A few days ago, eBay app on my iphone stopped giving me both banner style & badge notifications , even though:

- "Allow Notifications" on my iphone setting is on.

- Notification setting in ebay app is all on.

- My iphone is NOT in any mode such as "Focus", "Sleep", " Do not disturb" etc..

- Other apps give me notifications with no problem.

- I still get email notifications from eBay.

My phone is iphone 12 Pro.

It would be very much appreciated if anyone could help me with troubleshooting this issue.

Thank you.

[eburtonlab]

Have you tried using the "Diagnose notifications" tool in your eBay app settings under notifications?

[heckofagame · Accepted solution]

Remove the app and then reinstall it. That usually fixes most issues. 

[japanese_cool_items]

I never knew that it's there! Thank you very much for letting me know 🙏

[japanese_cool_items]

I just tried it and it solved the issue. Thank you so much for your advice!