eBay App force closing please help

[mattyhov]

Hello, my eBay app has started force closing a majority of the time while I am trying to list items for sale. The app will force close and the item will end up in my drafts folder. I have checked to make sure my phone and app are updated, cleared the cache, removed app, reinstalled app, and am still having the same issues. Please advise further if anyone has a fix? 

thanks a bunch in advance, 

Matty 

[eburtonlab]

What operating system version number and app version number are you using?

Any difference if you uninstall the app, restart your device, then install the latest version of the app once more?

App issues can be reported to eBay by shaking your device while the app is active.

[devon@ebay]

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@mattyhov wrote:

Hello, my eBay app has started force closing a majority of the time while I am trying to list items for sale. The app will force close and the item will end up in my drafts folder. I have checked to make sure my phone and app are updated, cleared the cache, removed app, reinstalled app, and am still having the same issues. Please advise further if anyone has a fix? 

thanks a bunch in advance, 

Matty 

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Hey @mattyhov! Thank you for reporting this issue. The Product team is aware of this and are currently looking into a solution.   

[audra13]

Been having the same issue, so it's not just you.  Mine happens mostly when I am taking/uploading photos.

[wastingtime101]

This issue was resolved with Sunday's app update @audra13 . If you're still experiencing this problem please delete the app, reboot your phone, then do a fresh install of the app. Come back if you need more help.