app issue sold tags not showing up after partial refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-29-2023 08:45 PM
When using the app, after a sale and after purchasing the shipping, it usually shows a bold "shipped" in the sold page. But, if after issue a partial refund on the shipping, the app no longer shows "shipped". It doesn't replace it but it's just not there.
I tried sending a screen dump to the app developer contact address but it's a dump mailbox that is not monitored. Please consider adding a feedback button within the app.
Re: app issue sold tags not showing up after partial refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-02-2023 07:59 AM
@doodahman wrote:
When using the app, after a sale and after purchasing the shipping, it usually shows a bold "shipped" in the sold page. But, if after issue a partial refund on the shipping, the app no longer shows "shipped". It doesn't replace it but it's just not there.
I tried sending a screen dump to the app developer contact address but it's a dump mailbox that is not monitored. Please consider adding a feedback button within the app.
Thank you @doodahman for sending those screenshots. Our tech team verified they received them and that they are looking into this now.
Re: app issue sold tags not showing up after partial refund
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-02-2023 01:41 PM
Partial refunded transactions are a problem for me to. No tracking information will be given for such orders. Thanks OP.
