02-27-2019 02:53 PM - edited 02-28-2019 08:23 AM
We have released the new version 5.29.0. You should see it showing up for upgrade over the next 24 hours.
Please update your devices to the latest Android OS and eBay app.
We appreciate you taking the time to report issues. Please let us know how the update is working.
03-02-2019 10:18 AM
Since this update I can no linger place things in my basket, watch or go any further than this point?
03-04-2019 09:14 AM
@andy101170 wrote:
Since this update I can no linger place things in my basket, watch or go any further than this point?
Thanks for the report. Are you getting an error in the app when you try to do any of these actions? Can you try signing out and signing back into the app.
03-05-2019 09:12 AM
You have created a new bug!! Now, real time notifications do not work!!!!!!!!!!
eBay wants us to use the app. It already had plenty of issues with using it to relist unsold items, (changing the font in relists, removing the handling fee on shipping etc.). Now, it serves no purpose whatsoever! If I can't get real time notifications on android devices, I am tied to my desk if I want to be a Top Rated Seller. I've tried to move my online listings to eBay, but there seems to be no point. This glitch is an extremely serious one for me. Without real time notifications, I'd be as successful trying to sell out of the trunk of my car at Wal-Mart.
eBay Customer Service is NO help. When I called, they changed MY settings in my account. There is nothing wrong with my settings, either in my account, or on my devices.
03-05-2019 11:44 AM
@freedomofspeech1776 wrote:
You have created a new bug!! Now, real time notifications do not work!!!!!!!!!!
eBay wants us to use the app. It already had plenty of issues with using it to relist unsold items, (changing the font in relists, removing the handling fee on shipping etc.). Now, it serves no purpose whatsoever! If I can't get real time notifications on android devices, I am tied to my desk if I want to be a Top Rated Seller. I've tried to move my online listings to eBay, but there seems to be no point. This glitch is an extremely serious one for me. Without real time notifications, I'd be as successful trying to sell out of the trunk of my car at Wal-Mart.
eBay Customer Service is NO help. When I called, they changed MY settings in my account. There is nothing wrong with my settings, either in my account, or on my devices.
Thanks for the report. Can you look into your device settings for Optimize Battery Usage and check the setting for the ebay app. This should give you the real time notifications.