Update

[stewsrocktopper1]

When I get on my iPhone 6s Plus and try and open up eBay it says I need to update to use so I go push update and when I get the app up instead of saying update it says open so I open it and when I open it it goes back to saying I need to update it why won’t it say update

[wastingtime101 · Accepted solution]

Follow eBay's instructions from this post:

https://community.ebay.com/t5/Mobile-Apps/App-will-not-update/m-p/34718836#M49148

 If your device has iOS 15 you should still be able to get a version of the app that will run on your device

1. Delete your eBay app
2. Go to the App Store, search for eBay
3. When you download it you will see this alert, tapping download should allow you to get a version that will run on your device.

[eburtonlab]

@stewsrocktopper1 

What operating system version number?

If your operating system does not support the latest version of the eBay app and you cannot update your operating system or use a previous version that is still supported, it should still be possible to use a mobile browser to go to ebay.com or ebay.co.uk and use eBay that way.

If you are using iOS 15, see instructions here for installing a compatible version of the eBay app:

https://community.ebay.com/t5/Mobile-Apps/Can-t-log-on-ebay/m-p/34718852/highlight/true#M49153

If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening. Android users need to go to the device Settings: Apps: eBay: Open by default: Open supported links and select "don't open in the app".