09-30-2017 09:08 AM
When I follow the process thru your email to “update” the eBay app there is no option to update, only to open?? I’d prefer an option to update, not delete the current app and re-download eBay for iPad in the Apple store.....losing my history. Help! Thanks, Jay Stanford (stanf33)
10-01-2017 06:45 AM
Same, here, I got the email, thought it was spam, but same thing in my messages folder, so tried to download, takes me to open, then takes me back to download, just keeps looping me around with nothing updated.
10-03-2017 10:04 AM
Thank you for the report. If you are on an iPad you might have two versions of the app installed. Search your ipad for eBay, if you see an icon that is slightly grey delete that app and continue with the app with the white icon.
Thanks
10-04-2017 03:43 AM
I don't have an Ipad, but do have an older Samsung tablet, but rarely use it for ebay.
10-04-2017 05:58 AM
10-04-2017 06:52 AM
I have no grey icon. Thought it was spam too. Still cannot update app...it just loops between update and open. Wake up eBay! stanf33
10-04-2017 08:51 AM
When you visit your active list and it is empty can you please pull down on the screen to force a refresh and let us know if they then appear?
10-04-2017 08:53 AM
It looks like you are on the latest version on your iPad. There should be no updating needed. If you had the app on other devices over the past year that might be why you got the email.
Thanks
10-04-2017 08:57 AM
I have deleted the app on the older iPad mini....I guess we’ll see what happens. JS
10-04-2017 02:04 PM
Thanks it appears to be showing selling now. This has happened before but only on the iPad.
12-31-2017 06:51 AM
Every time I open the app on my iPad, I get a message that the app “will be retired soom”and tht I have to update. However, as far as I know, the app is regularly updated. How can I get rid of the message?
01-04-2018 08:49 AM
Please go the app store on your ipad and search for eBay. Download the app. Once you have two copies of the app installed delete the older version.
Thanks