Update not downloading

[suelovesneil]

Auto update today, now the app is frozen. Thanks for nothing 

[mobile_feedback]

Thanks for reporting. Can you please restart your phone and let us know if that fixes your issue. 

[hjbs1978]

I am having the same trouble, the update has been trying to update for nearly 3 days, the  spinning wheel never progresses.

switiching my iPad off and back on made no difference not did closing the iTunes app and reopening it. Help!

[mobile_feedback]

@hjbs1978

You might need to contact Apple customer support about this.

Thanks

[schsc.li.v8urphi]

I tried it didn't work

[mobile_feedback]

@schsc.li.v8urphi

Please restart your device and try downloading the app again.