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Unable to view purchases on iPad app or via browser on iPhone or iPad.

 
Message 1 of 7
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6 REPLIES 6

Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.

@finderator 

 

If you are unable to load the Purchase History page, you might be able to use the "orders" section of the Summary page as a workaround:

 

https://www.ebay.com/myb/Summary

 

 

 

Message 2 of 7
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Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.

I’m at least able to see my purchases that way. Thanks! I’m hoping someone at eBay will see this issue and contact me.
Message 3 of 7
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Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.


@finderator wrote:
I’m at least able to see my purchases that way. Thanks! I’m hoping someone at eBay will see this issue and contact me.

Can you please give us more details and a screenshot of the problem.

Message 4 of 7
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Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.

Mine won’t work either, I get this error message and then no results found page.

Message 5 of 7
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Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.

@co_hawth  @finderator  @eburtonlab 

 

 

Thank you for the screens and reports. This is being investigated.

Message 6 of 7
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Re: Unable to view purchases on iPad app or via browser on iPhone or iPad.

Ok, thank you.

i just tried it on my app again and it’s still not working. I have tried deleting and redown loading the app with no luck. 

Please let us know if you get the issue fixed.

Message 7 of 7
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