04-28-2020 06:16 AM
Hello,
I am trying to return an item and want to upload pictures, however, the app tells me to change setting for it to have access to storage. I allowed access to camera and to storage on my Android phone, bit still getting the same message when trying to upload an image.
Any fix?
Thanks
Solved! Go to Best Answer
05-09-2020 07:42 PM
05-10-2020 06:14 AM
I've done that at least a dozen times. Uninstalled, rebooted, reinstalled, selected permission. Nothing is working.
05-10-2020 10:32 AM
Yep same problem here. Only Camera and Location Location permissions show. Not Storage.
They need to fix this asap.
05-10-2020 11:06 PM
I don't know if anyone has caught this but the firmware version in the App store is different than the firmware version in my Galaxy S9+. See red circles in screen shots.
05-11-2020 07:54 AM
After the last update eBay quit showing in my permissions manager to allow permissions to storage and DCIM which is Digital Camera Images.. I cannot upload a picture.. I've gone to settings >privacy >permissions manager and eBay is not showing in the allowed or denied applications. I've had eBay downloaded on my phone for over 3 years and I still have the same phone that works perfectly.. it's something that happened in your last update.. please fix as this is annoying that I cannot alk of a sudden I can't upload pictures of a defective item on the eBay app…
05-11-2020 09:31 AM
05-12-2020 02:04 AM
05-12-2020 02:05 AM
05-13-2020 06:59 AM
05-13-2020 07:18 AM
A negative review on the Playstore at least got me a response from them that they are looking into it. Haven't heard anything back in days.
05-13-2020 08:39 AM
05-15-2020 04:55 PM
@tmannin2 @auctionmaniak3no5 @reds_adk_rustics @elk_321 @hecticdeals
Thank you for all the reports. Please update to the newest update and this should be working better.
05-17-2020 05:06 PM
Fixed with newest app update.