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✅ [Solved] eBay iPhone App — “Unable to Open Draft — Error: 402” Fix

Hey everyone 👋

 

I wanted to share a simple fix that solved a really annoying issue for me in the eBay iPhone app.

 

 

🧩 The Problem

 

Whenever I tried to revise a listing or open a draft, I kept getting this error:

“Unable to open draft — Error: 402”

I couldn’t edit or create new listings at all.

 

After some testing, I discovered the cause:

My seller account was registered on eBay Germany, but the app region was set to eBay US.

This region mismatch was causing all sorts of errors — especially when editing or saving listings.

 

💡 The Fix

 

Here’s what worked for me:

  1. Open the eBay app.
  2. Go to Settings → Country/Region.
  3. Choose the country where your seller account is registered (for me, that’s Germany 🇩🇪).
  4. Close and restart the app.

 

After switching the region, the app worked perfectly again — I could edit and create listings without any errors! 🎉

 

 

 

🙌 Hope this helps!

 

If you’re getting Error 402 or similar problems in the eBay app, check your region settings first.

It’s an easy fix that can save you a lot of frustration.

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