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Signing in

Why am I constantly asked to sign in every time I want to save an item? This is ridiculous, plus it requires 2 or 3 entries before I’m allowed in again.
If this is a glitch, please repair it. It’s not my devise, since this has happened in the past. I must say, it’s extremely annoying!!! 

Message 1 of 5
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4 REPLIES 4

Re: Signing in

It has never happened to me so if it is happening to you over and over it may be your device. 

klhmdg  •  Volunteer Community Mentor
Message 2 of 5
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Re: Signing in

Sounds like your device is blocking cookies. Especially if your using your device’s browser.

I don’t have any idea what device you’re using, I use iPad with Safari. If you are using Safari go to your devices settings, locate Safari, while in Safari settings locate BLOCK ALL COOKIES if the toggle switch is green that means cookies are being blocked. Turn it off. You may need to log into eBay one more time, after that you shouldn’t need to. 
If you’re not using iPad maybe someone will be along to help if you have an Android device.
Good luck. 

Message 3 of 5
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Re: Signing in

If you are using the eBay app, make sure it is the latest version.

 

You may want to try clearing your cache and data in the app.

 

If that does not help, try uninstalling the app, restarting your device, then installing the latest version from the App Store or the Google Play Store. The restart in between should ensure a clean install, if the problem involved a previous installation.

Message 4 of 5
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Re: Signing in

That didn’t help is the toggle was not green. But thank you for taking the time to answer 🌹

Message 5 of 5
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