Revise listing 30 Day return policy bug

[bionicbette69]

I'm experiencing a problem where when I edit an Ebay listing it automatically reverts my return policy from 30 days to 14 days and there doesn't seem to be any way of changing the return time when editing from the app. This is an annoyance for people who are trying to maintain top rated seller status and effectively you can't edit any of your auctions from the app without having to login to a computer and change the return time from the web page.

[secretsrumorstreasures]

Glad to know that this is not just me - it's frustrating. I have to save all of my phone listings as drafts and then comandeer a computer to actually make my listings go live. So frustrating, especially for just relisting. I could use the browser on my phone but honestly, the browser on my phone is a pain which is exactly why I downloaded this darned app in the first place. I have been stalking this site since November waiting for a solution from ebay and alas, nothing has changed yet.....

[mobile_feedback · Accepted solution]

@secretsrumorstreasures @bionicbette69

If you are an eTRS level seller you can do the following.

1. Sign out of the app

2. Visit Google play and uninstall the app

3. Re-install the app and sign in

You will have access to the advanced listing form.

Thanks