03-13-2021 06:38 AM
Hi,
In my eBay settings, my address is updated but when I print the labels to ship items for sale, the return address on label is an old address. I have delete old address and only current address is on file but it continues to have old address as return address.
thanks,
Kraig Hamblen
03-13-2021 07:00 AM
this is the ebay link to change account address>
https://www.ebay.com/help/account/changing-account-settings/changing-address-ebay-account?id=4201
try signing out, signing back in, changing address from above link, sign out, sign back in
if you are using a mobile with the ebay app, make sure you have the most updated app
03-13-2021 07:00 AM
Use a desktop browser to edit your "Ship from" address here:
https://accountsettings.ebay.com/uas/addresses
03-13-2021 03:26 PM
I think there are like 4 or 5 places where you need to enter the address you want to use.