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Recently viewed items still showing up even though I cleared it.

For about a week now I get at the home section recent viewed items showing up even though I cleared that section. They disappear when I refresh the app but when at a different time I go back to the app they are there again. 

Message 1 of 48
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47 REPLIES 47

Recently viewed items still showing up even though I cleared it.

The deleted recent viewed items are clear yes. 

 

Home screan shows them 

 

i refresh app and the dissapear. 

 

Go back to app later they reappear on home screan but not there when you  go to the recent viewed section they not there. 

Message 16 of 48
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Recently viewed items still showing up even though I cleared it.

@nmddillonic

 

Thank you, this helps us a ton for the investigation.

 

 

Message 17 of 48
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Recently viewed items still showing up even though I cleared it.

No problem
Message 18 of 48
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Recently viewed items still showing up even though I cleared it.

I’ve got this bug on my end as well.

Message 19 of 48
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Recently viewed items still showing up even though I cleared it.

Update: I updated the eBay app. Bug is still present.

Message 20 of 48
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Recently viewed items still showing up even though I cleared it.

When did you get an update as the last one for me was on 2 August.
Message 21 of 48
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Recently viewed items still showing up even though I cleared it.

It's not just the mobile app (which I will never use), but as someone else mentioned, the desktop site (mobile page as well).

 

Totally ridiculous and unacceptable. Ebay's last big website malfunction was the Ebay Bucks running tally not showing up, and users having to log into the Canadian Ebay site to see where they stood. My point? It's always something with Ebay, always a hitch and a glitch.

 

As long as the deleting of your history glitch sticks around, and until it is fixed, a super majority of my purchases will remain with other competitors to Ebay. Some of which I've never had a problem with website issues, ever. Ebay is my last go to now when I exhaust every single other avenue, when searching for something. When two months ago it was the other way around. 

Message 22 of 48
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Recently viewed items still showing up even though I cleared it.

Right what’s happening now with this issue is that on top of all the recent viewed problem is that when I go to delete a recent viewed item in the recent viewed section the item won’t delete or they will delete they will reappear 10 seconds later. 

Message 23 of 48
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Recently viewed items still showing up even though I cleared it.

Mobile update today 17/08/18 and still hasn’t fixed this issue.  

Message 24 of 48
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Recently viewed items still showing up even though I cleared it.

@mobile_feedback I forgot to add you to my last 2 messages. Sorry

Message 25 of 48
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Recently viewed items still showing up even though I cleared it.

Its happening with me too

Message 26 of 48
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Recently viewed items still showing up even though I cleared it.

It’s super annoying. It doesn’t matter if you do it one at a time or all at once. Every time they come back. Even when you try one at a time, sometimes you will still have to try and delete the same item multiple times before it would clear. 

 

I am am not going to be buying anything from eBay until this is fixed. It should be simple but it’s still a problem.

Message 27 of 48
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Recently viewed items still showing up even though I cleared it.

Happening to me also for past few weeks. This along with the Purchases showing as unavailable are such a pain. This is not just an app issue cause it happens on the website also. No matter where you clear the history it will come back.

Message 28 of 48
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Recently viewed items still showing up even though I cleared it.

@nmddillonic @dphungofficialshop @brto3738-d7my7kl @dathompso_746

 

We are still investigating this. Thanks for your patience.

Message 29 of 48
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Recently viewed items still showing up even though I cleared it.

Ok thanks
Message 30 of 48
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