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Purchase History

Love the app,  just don't like that after some time you can't access the purchase items. They go into a highlighted image or say items removed. It would be nice to be able to go back to purchases. Thanks

Message 1 of 7
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6 REPLIES 6

Re: Purchase History

Mine is showing, even the items that I've removed from history, so instead of seeing active purchases I have them going back to 2016.
This is an old issue that no one seems to be able to fix.
Message 2 of 7
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Re: Purchase History


@usjoh_ycr3h wrote:
Mine is showing, even the items that I've removed from history, so instead of seeing active purchases I have them going back to 2016.
This is an old issue that no one seems to be able to fix.

Thanks for reporting this. With the new update (5.28) you should be able to use Refine ( top right) and filter by Year and/or Order status. Hope that helps. 

Message 3 of 7
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Re: Purchase History

Nope.
Still showing all purchases since 2016.
Í just want to see the items that I've purchased and have not yet received. The edit function does not remove the old orders.
Message 4 of 7
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Re: Purchase History


@usjoh_ycr3h wrote:
Nope.
Still showing all purchases since 2016.
Í just want to see the items that I've purchased and have not yet received. The edit function does not remove the old orders.

Thanks for your feedback.   Currently the app doesn't support 'purchased and not yet received' option , will pass on this feedback to the concerned team.

Message 5 of 7
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Re: Purchase History

 

 

I can see my purchase history, but I can't access it, as in clicking on it for example, to see or reorder the same item I have purchased in the past. Nor am I able to edit or delete them. They are just listed like greyed out without any possibility to further interact.

 

Hope you can help. Thank you.

Message 6 of 7
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Re: Purchase History


@sulsulas wrote:

 

 

I can see my purchase history, but I can't access it, as in clicking on it for example, to see or reorder the same item I have purchased in the past. Nor am I able to edit or delete them. They are just listed like greyed out without any possibility to further interact.

 

Hope you can help. Thank you.


if the item purchase date is older than 90 days , it will be greyed out and no actions are allowed. 

Message 7 of 7
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