09-08-2020 07:08 AM
App updated and stopped printing 2 per page. Now it prints directly in the middle of page and I am using the peel sticker 2 per page sheets. There’s no printer settings on app to change. Any ideas anyone?
09-08-2020 11:32 AM
Can you log into a desktop browser and check the label settings there if you change the size it will change it on the app as well.
09-08-2020 11:35 AM
I have been experiencing the same thing since the last update as well. Printing from the computer gives you options, but not from mobile IOS. Very frustrating since it so conveniently printed before. Now I have no choice but to print from my computer since the labels I purchase are 8.5 by 11 and are split halfway through the page.
09-08-2020 11:36 AM
Happened to me as of yesterday
09-08-2020 11:46 AM
I should have said happened to me yesterday on my computer, Windows 10
09-08-2020 12:36 PM
@ajshort2016 @movie_nerd_america
If you change the default size on the website the app should pick that up as a new default too.
09-08-2020 01:17 PM
Went to Pirate Ship and printed a practice shipping label on a 2 peel and stick label page and worked great so this leads me to believe it is an ebay problem
09-10-2020 02:27 PM
It doesn't seem to bring the size change over to the app. I have tried to "change" the print size on my laptop but it hasn't made the change on my app to not print in the center of the page.
09-10-2020 02:42 PM
Thank you for that feedback. We will let the proper team know that it is not working.
09-30-2020 02:44 PM
Hello-
The issue of printing a shipping label from the app and having it print in the CENTER of the piece of paper or sheet of labels started happening again yesterday.
Whatever eBay did to fix it before (back on 9/10) needs to be looked into again because something must have been updated or changed to make it go back to printing labels in the center of the page again.
I checked on my laptop and the default setting to print on half sheets is correct---so as noted above in the prior conversation this has been checked on again already.
Please advise. Tks
10-02-2020 11:55 AM
Same thing happening over here. I updated my app yesterday and now labels are printing in the middle of my page when I wirelessly print from the app on my phone. Super frustrating that I wasted sheets of labels and that I have to get my laptop out to print now.
10-03-2020 07:02 AM
This is an irritating issue,, please fix this
10-03-2020 08:16 AM
It’s an issue for sure, it’s started happening to me yesterday, after the update.
PLEASE FIX THIS EBAY!
10-03-2020 03:31 PM
Same thing. Needs fixed.
10-03-2020 05:06 PM
Please fix this!