Phone Notifications Out of Control

[fierce*bunny]

Recently - maybe two months ago, I started getting notifications on my phone when items I sold were delivered.  Today, I started getting notifications that items have been successfully entered into the mail stream (aka picked up by my mail lady).  I used to only get notifications of offers and sales.  Those are the only notifications I want to get.  I tried adjusting my notifications but in order to turn off the delivered and “picked up” notifications, apparently I have to turn off sold notifications and offer notifications.  That won’t work for me.  Any ideas or is this just an update no one asked for?

[modestfind]

This is driving me crazy as well! eBay please turn this setting off. 

[chapeau-noir]

I'm still getting notification of just sales. Can you see if it works to just limit it to that? 

[tobaccocardyahoo]

I do not have sound associated with my notifications on the app. I am not disturbed by notifications. I check them when I want to check them.

I could live without any of the app notifications but prefer to view them when I wish to.

I run my business from Seller Hub on a desktop computer.

[fierce*bunny]

I have buying notifications on and auction updates, offer updates and order updates on.  If I turn off order updates, I lose the shipped and delivered, but I also lose notifications of sales and offers.  There doesn't seem to be an option for just sales and offers.

[chapeau-noir]

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@fierce*bunny wrote:

I have buying notifications on and auction updates, offer updates and order updates on.  If I turn off order updates, I lose the shipped and delivered, but I also lose notifications of sales and offers.  There doesn't seem to be an option for just sales and offers.

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They seem to be daisy chained, then - how odd. I only have sales enabled and that seems to have worked so far. I get so many notifications from my other platforms that my phone is just too noisy. 

[wastingtime101]

I've seen others report this. Sellers shouldn't be receiving shipped/delivered notifications for all of their sales - those should be sent exclusively to buyers.

@fierce*bunny @modestfind @maketahoe @minxyfoxx @thepeachcrate 

File a tech report - it's fast and easy and eBay does review these reports. The more people reporting, the higher priority the issue will get in the fix queue.

Options through the app:

1. Shake your device while the app is open and that will trigger the option for you to file a tech report or submit feedback on product features.

2. Anywhere you see the three dots or the ? you can tap on that to file a report.

[modestfind]

Thank you so much!

[bigfoot9999]

Agreed! This is a ridiculous and unnecessary notification especially wrapped into more critical SOLD notification.

Get rid of it!!

[minxyfoxx]

Thank you. I tried that and we will see if it works or not. I hope it does. I received on notice at like 3:00am. It's ridiculous.

[powell-collectibles]

 

That’s not the case. See the picture – different settings for offers, order updates.

[fierce*bunny]

Unfortunately, if I turn off "Order Updates" as you show in your screenshot, then I don't get notifications when items sell.