10-03-2022 02:05 PM
It seems like my app updated and I’m no longer able to filter items by the old Condition dropdown of New/Used/Unspecified — anyone else seeing this? Disappointing if that’s functionality Ebay is taking away from users.
Solved! Go to Best Answer
10-04-2022 06:04 AM
Same here and it’s infuriating!
10-04-2022 06:07 AM
I am experiencing the same and it’s both disappointing and infuriating. I have enjoyed seeing eBay’s marketing campaign and recent collaborations but removing the function to filter between used, new (other) and new items is frustrating and not inline with eBay’s stance on promoting sustainable shopping. I hope they bring it back
10-04-2022 06:17 AM - edited 10-04-2022 06:19 AM
I thought I was going crazy just now! I’m sure they’ll fix it even if it was intentional if everyone is so upset— I think it def sucks!
10-04-2022 06:34 AM
It has been missing on some searches for a few days.....makes ebay unusable for me. Ebay is flooded with new stuff I don't want so searching is impossible without condition filter. One of several very poor judgement calls recently....ebay need to sack some people.
10-04-2022 06:37 AM
I can imagine a 30 year old genius deciding its a way to boost sales of new stuff. Ebay just blunders these days.....virtually impossible to shop internationally anymore from UK because they messed up on VAT.
10-04-2022 06:48 AM
Yep same here, gone from the app. If they don’t fix gonna make it tough on resellers.
10-04-2022 07:46 AM
My thoughts exactly ! Not a glitch…but an attempt to increase sales in overlooked or avoided conditions
10-04-2022 07:49 AM
My thoughts exactly ! I don’t believe it’s a glitch…but an intentional attempt to increase sales in overlooked or avoided conditions
10-04-2022 08:46 AM
Makes you wonder of this is on purpose to keep sellers on top. Dev dropping this on accident seems highly unlikely
10-04-2022 08:48 AM
I also have this issue on the iOS app. I almost exclusively use eBay for used items and without the ability to filter out the cheap Chinese rubbish imitations of the genuine used items I am looking for the app is now useless. Looks like this is eBay deliberately pushing people towards new product. Nope!
10-04-2022 09:13 AM
For what it's worth..
I just spoke to eBay's customer service and the said that they are aware of a glitch in the system and that it should be resolved within 48 hours.
10-04-2022 11:09 AM
Sounds like you got the usual generic solution they give to get you to hang up the phone without actually fixing your issue
10-04-2022 11:12 AM
Same for me. I use that constantly. Can’t use the app without that feature.
10-04-2022 11:35 AM
I just checked again and have condition filters back in the Android app version 6.79.0.1. So hopefully they've fixed the issue. 🤞
10-05-2022 08:35 AM
@juol5711 wrote:
It seems like my app updated and I’m no longer able to filter items by the old Condition dropdown of New/Used/Unspecified — anyone else seeing this? Disappointing if that’s functionality Ebay is taking away from users.
Hi @juol5711. This ALERT14170 was resolved a few hours ago. Would you mind restarting your app, and letting me know if it's working properly? Thanks!