03-16-2022 06:25 PM
Since the last app update, Outbid push notifications are not arriving.
Yes, I've ran the notifications diagnostic tool and all the battery-related settings are set to avoid any power saving or sleeping.
I do not have every single notification enabled because I simply dont want recommendations & offers.
Email notification arrives (those are pointless of course). It is Push that fails.
App version 6.51.0.2
Android 12
Galaxy S21 Ultra
03-16-2022 07:18 PM
Additionally, the "got away" notification for a non-winning bid has also vanished.
03-18-2022 12:36 PM
@bigfoot9999 wrote:
Additionally, the "got away" notification for a non-winning bid has also vanished.
Hi @bigfoot9999! Would you mind trying again and if you get the same outcome, follow-up with what you were expecting to get an outbid notification for (including a time estimate)? The mobile team wants to check things out on the back end. Thanks!
05-05-2022 09:28 PM
Velvet,
The outbid notification arrived today, but was severely delayed.
I received an email alert of the outbid at 1:21PM. My phone did nothing. It should alert and receive notification even when it's not actively in-use and screen is off. I even turned on screen, unlocked it, and yet still a notification did not arrive.
The first screenshot of "recent notifications" shows nothing from eBay. I even opened the ebay app and it still didn't trigger one.
Then finally, over 3 minutes later, the push notification of the outbid arrived.
No, I did not update to the latest app release. Why should I? Nothing mentioned in the release notes pertaining to bug fixes.