Notification preference not saving

[phoenix3dfx225]

Hey,

I used the eBay app but the one aspect that upsets me almost daily is "just for you offers' I gone into the notification section of the app and unticked Special deals notifications, yet when I exit the app and go back into it the option has a tick against it again 😞

I can't just disable notifications as I use the rest to be informed of watched items ending and items I've sold etc.

[mobile_feedback · Accepted solution]

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@phoenix3dfx225 wrote:

Hey,

I used the eBay app but the one aspect that upsets me almost daily is "just for you offers' I gone into the notification section of the app and unticked Special deals notifications, yet when I exit the app and go back into it the option has a tick against it again 😞

I can't just disable notifications as I use the rest to be informed of watched items ending and items I've sold etc.

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Thanks for reporting this. Could you try signing out of the app, uninstalling and then getting the latest version and then turn off these settings. We are looking into this.

[phoenix3dfx225]

Followed your steps and the issue seems to have resolved itself now. I'll monitor and update if anything changes

Thanks