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Not receiving notifications after changing phones

I was using a cheap Samsung phone while waiting for my OnePlus 5t to be fixed. After I received it I used both phones but the SIM card remained in the Samsung for a couple days. During this time I received Ebay notifications on both phones (the OnePlus 5t was on Wi-Fi).

 

I then put the SIM card in my OnePlus 5t and began using it exclusively. I noticed I wasn't receiving notifications even though I was signed in to the app and double checked the notification settings so I deleted the app and reinstalled it. I've recieved notifications from all other apps just fine.

 

I would love to get this fixed because it's causing me to lose out on items if I don't set a manual timer on my phone (which is a pain). I think this about covers all the pertinent information but if any more is needed, I will gladly answer any questions.

 

I will greatly appreciate any help, suggestions, etc. Thank you for your time.

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Not receiving notifications after changing phones


@chriwool3 wrote:

I was using a cheap Samsung phone while waiting for my OnePlus 5t to be fixed. After I received it I used both phones but the SIM card remained in the Samsung for a couple days. During this time I received Ebay notifications on both phones (the OnePlus 5t was on Wi-Fi).

 

I then put the SIM card in my OnePlus 5t and began using it exclusively. I noticed I wasn't receiving notifications even though I was signed in to the app and double checked the notification settings so I deleted the app and reinstalled it. I've recieved notifications from all other apps just fine.

 

I would love to get this fixed because it's causing me to lose out on items if I don't set a manual timer on my phone (which is a pain). I think this about covers all the pertinent information but if any more is needed, I will gladly answer any questions.

 

I will greatly appreciate any help, suggestions, etc. Thank you for your time.


Thanks for the report. Could you go into the notifications section of the app and make sure they are toggled on. If they are on can you switch them off and then switch them back on?

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