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Not getting mobile notifications after update 6.101.0.5

I recently updated my eBay app to version 6.101.0.5 on Android version 11 and now I'm not getting any mobile notifications. I've tested this with different settings on my phone (silent, non silent, etc) Anyone else having this issue?

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5 REPLIES 5

Re: Not getting mobile notifications after update 6.101.0.5

There is a diagnostic tool at the bottom of the notification settings that can troubleshoot notification settings and show you what the issue might be.

 

Message 2 of 6
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Re: Not getting mobile notifications after update 6.101.0.5

Appreciate the response, I did run this and it shows eBay notifications have been set to silent, however when I open my System Settings -> Notifications -> Preference -  Everything is turned on. 

Message 3 of 6
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Re: Not getting mobile notifications after update 6.101.0.5

You may have an additional setting such as a "do not disturb" or "quiet time" setting that is overriding your eBay settings.

 

Message 4 of 6
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Re: Not getting mobile notifications after update 6.101.0.5

That seemed to have fixed it,  I appreciate your help.

Message 5 of 6
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Re: Not getting mobile notifications after update 6.101.0.5

You are very welcome -- glad to hear you were able to get it working.

 

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