03-19-2023 09:06 AM
I recently updated my eBay app to version 6.101.0.5 on Android version 11 and now I'm not getting any mobile notifications. I've tested this with different settings on my phone (silent, non silent, etc) Anyone else having this issue?
03-19-2023 09:16 AM - edited 03-19-2023 09:17 AM
There is a diagnostic tool at the bottom of the notification settings that can troubleshoot notification settings and show you what the issue might be.
03-19-2023 09:32 AM
Appreciate the response, I did run this and it shows eBay notifications have been set to silent, however when I open my System Settings -> Notifications -> Preference - Everything is turned on.
03-19-2023 10:07 AM
You may have an additional setting such as a "do not disturb" or "quiet time" setting that is overriding your eBay settings.
03-19-2023 10:50 AM
That seemed to have fixed it, I appreciate your help.
03-19-2023 11:00 AM
You are very welcome -- glad to hear you were able to get it working.