04-03-2020 06:29 AM - last edited on 04-03-2020 09:54 AM by kh-ornesh
Notifications do not come through. I'm not being notified when I have offers on items for sale or when an item sells. If I wanted to use the mobile site I'd use the mobile site. Why did you change the app to look like the mobile site? It doesn't work. The new look of the app also. I like the old way it looked it was awesome.
04-03-2020 10:50 AM
Thanks for the feedback on the new look. Can you let us know anything specific you missed from the old version?
For your notifications we have some troubleshooting tips here.
04-03-2020 12:43 PM
The complete look of the old system is what I miss. It was more user friendly & didn't blind me with a bright white screen when I open the app & it loaded quickly. All the white in the new app, all the extra pictures of stuff, I don't care for at all. I don't need nor want all of that for what I use Ebay for. All the extra stuff on the home screen is extremely unnecessary, takes longer to load, extra lighting for the white background, & creates an unnecessary drain on my device. I lost a sale due to the new version of the app because I didn't get a notification of an offer made. The app taking longer to load will also cause sellars to lose money on auction items due to the fact that someone trying to get on to bid is losing time to access the auction because of all the extra stuff that has to load first.