02-04-2025 09:01 AM
Hi my eBay app keeps saying update I go on apps and it does not give me options to update the app on my iPhone 14 I need help
Solved! Go to Best Answer
02-04-2025 10:53 AM
02-04-2025 09:03 AM
@2010wajid You should be able to upgrade your iOS on iPhone 14 to one that's compatible with recent changes.
According to the below post from an eBay rep, the UK stopped supporting older operating systems. Android 10 and iOS 17 appear to be the minimum operating system requirements for the eBay app in the UK.
https://community.ebay.co.uk/t5/Technical-Issues/Pictures-missing-using-APP/m-p/7762881#M30393
If your device cannot upgrade the OS, you should still be able to access https://www.ebay.co.uk/ using a web browser on your device.
If links are automatically opening in the app you can change your settings and force them to open in your web browser, or you can delete the app which will default links to opening in your device's web browser.
02-04-2025 10:53 AM
02-04-2025 01:50 PM
Hi I have tried updating I deleted my app went on to apple App Store restored old version as it wouldn’t let me do new one and same thing when app is back on says you need to upgrade won’t let me use it
02-04-2025 01:56 PM
@2010wajid wrote:Hi I have tried updating I deleted my app went on to apple App Store restored old version as it wouldn’t let me do new one and same thing when app is back on says you need to upgrade won’t let me use it
What version of iOS are you using @2010wajid ? You can't update if you're using iOS 15.
Instructions here: How to update your eBay app
- Requires iOS 17 or better, but there are directions for iOS 16 users to download an older version of the app
If you cannot update to a compatible OS then you'll have to access eBay from a web browser on your device and you'll probably want to delete the app so links open in your browser instead of the app.
02-05-2025 12:13 AM
I don’t see the point of this stupid update