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Mobile app stopped working

Starting from this weekend mobile app stopped working:

1) i open a category - it shows fist page and does not uppload anything else

2) not possible to remove items from watch list - it shows error message

i tried rebooting the phone and reinstalling the app - it did not help.

Message 1 of 7
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6 REPLIES 6

Re: Mobile app stopped working

@annyazvitskay-0

 

Thanks for the report. Could you please provide a screenshot of #1. #2 will be corrected in the next update.

 

Thanks

Message 2 of 7
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Re: Mobile app stopped working

7EEFFA6D-E09E-489D-B942-7DA68C118850.png

 

A8BA2AB5-C4BF-442C-B489-C59655EB653E.png

 

B433448B-F5F4-4745-9F3F-705ADEE55654.png

 

Message 3 of 7
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Re: Mobile app stopped working

@annyazvitskay-0

 

Thank you for the screens. This will be working properly in the next update.

Message 4 of 7
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Re: Mobile app stopped working

I have been having issues with my ap not loading when I click on the Ebay ap. It just keeps showing the rotating icon like it is loading but it never does. When I turn off my phone, it works for a while and then I have the same problem with it not loading.

Message 5 of 7
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Re: Mobile app stopped working

@fredwhet

 

Are you using any VPN or proxy with your connection? Could you turn those off and see if you are still having troubles loading.

 

Thanks

Message 6 of 7
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Re: Mobile app stopped working

No, i am not using any vpn or proxy

Message 7 of 7
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