Loading app upgrade

[cacu.us.voknuo72]

Something is wrong with the app to upgrade to the newest version . Looks like it has been trying to load for 2 hours . 
Can you help ? 

[wastingtime101]

Have you tried rebooting your phone (turn it off, then turn it on again)?

[elizabeth@ebay]

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@cacu.us.voknuo72 wrote:

Something is wrong with the app to upgrade to the newest version . Looks like it has been trying to load for 2 hours . 
Can you help ? 

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Hi @cacu.us.voknuo72 I second what @wastingtime101 suggested to do. Please let us know if this doesn't work, thanks.