eBay

hpl_infinity · ‎06-02-2018

Links I click on don't open be eBay app like the used to do in the past. What happened?

I even tried force clicking the link, and I clicked: Open in "ebay". But it opens the ebay app and then changed it to safari and opens Rover.ebay.

Please help.

thanks.

mobile_feedback · ‎06-02-2018

@hpl_infinity

Thanks for the report. Could you email us one of the links that is not opening in the app to iosfeedback@ebay.com.

Thanks

hpl_infinity · ‎06-02-2018

For example this link. In the email, I tried force clicking and click "Open in "eBay" and it's still not opening the app. All ebay links used to link with the app and automatically open the app. Now nothing is working to open the app.

mp3cowboy · ‎11-10-2018

Same here. Long press on link to force menu and open in eBay app still goes to safari on iPad.

tommydee55 · ‎11-12-2018

The same thing is happening to me. This started when I upgraded to the new iPad Pro. Prior to that I had an older iPad Pro and links would open in the eBay app just fine. Has there been a resolution to this issue?

mobile_feedback · ‎11-12-2018

@tommydee55 @hpl_infinity @mp3cowboy

Could you please copy one of the links out of your email or browser and email it to us or post it here. iosfeedback@ebay.com.

Thanks

mobile_feedback · ‎11-13-2018

@hpl_infinity @tommydee55 @mp3cowboy

Could you please try uninstalling and resintalling the app to see if it picks up the links.

Thanks

mp3cowboy · ‎11-14-2018

Have the November 6 update of the app, links from “Items for Today” (sent by eBay) now correctly open the eBay app, but don’t go to the item selected, rather just whatever page I was on last.