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Keeps crashing, won’t start

I sell a lot on another account I have, but as many people are saying, the iPad app crashes on loading. It is useless. A big steaming pile of p**p. 
what on earth are the developers doing? Don’t they real world test their apps? Are they so incompetent that they couldn’t get this right? 
My business is being put on hold because of this - I use the iPad app almost exclusively for selling. 

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