Issue with classic site

[labs118]

There is an issue with the classic site 

when using it all I get is my watch list 

no matter what I attempt to click under my eBay it just freezes on my watch list & does nothing 

others are having issues as well 

@mobile_ app_help

please see this post on tools & apps board 

http://community.ebay.com/t5/Tools-Apps/Why-can-t-I-use-the-quot-Classic-Site-quot-on-my-iPhone/td-p...

[labs118]

@mobile_feedback

Any idea about a fix for this classic site issue  I am dead in the water trying to do things without it , it just keeps going back to my watch list  It won't go to selling or any other page . 

[bigfootflips]

I agree.  I can’t access my Account Summary or Shipping Labels, among other things, when on Classic Site as it just redirects me to the home page on the mobile version.  Very frustrating.  I was told it was my browser and to use Chrome.  Does the same thing on Chrome and Dolphin.  

[mobile_feedback]

@bigfootflips @labs118

Thanks for the notes, we are trying to gather more details on which pages are not staying on classic mode.

1. You switch to classic site and visit my eBay - this works correct

2. You tap Account - this goes to mobile my eBay this is NOT correct

What other buttons are you tapping on in My eBay on classic site that are not working correctly?

Thanks

[bigfootflips]

From Overview Tab:

Manage Store

View My EBay Selling
The Account Summary heading

From the Orders Tab:
Shipping Labels

Everything else seems to be working but these are very critical links that we need because the info on these links are more extensive or cannot be found on the mobile version.

[mobile_feedback]

@bigfootflips

Thank you for these details! This is really helpful.

[jbwholesale4u]

What happened to the Classic Site? It loads the main page but when I try to go to our Shipping Labels to print what didn't print out, it goes to m.ebay.com MOBILE!!!! You can't access Shipping Labels from Mobile Extension so what's going on with this??? We NEED to be able to view our Shipping Labels VIA CLASSIC SITE MODE!!! Anyone else have this problem and what is a fix??

[nimbob_xo]

I thought it was supposed to be easy to use an app just as much as a computer for the things you need to do. My phone won’t let me use the classic site anymore, yet the app doesn’t allow all options offered on the classic site. When trying to sell stuff and then create revised invoices etc it’s virtually impossible to do so, let alone trying to do other things. Not very helpful or convenient 

[mobile_feedback]

@nimbob_xo @labs118 @jbwholesale4u @bigfootflips @js_sales23

Thank you for all the feedback. Looking into the "Account" and "Account summary" re-directed to the mobile site. This appears to be working properly now could you please try this and let us know if you are still getting re-directed to the mobile My eBay page? If so please let us know your device type and browser.

Still looking into the other links mentioned.

Thank you

[js_sales23]

Hi,

the he problem is still not resolved, again when I click on account it takes me to ‘watching’ in the mobile app. 

I am using safari on a iPhone 6s plus

[mobile_feedback]

@js_sales23

Thank you. It looks like it is still not working on the UK site. I will follow up on this.

Thanks

[bigfootflips]

Still getting redirected to the mobile site.  iPhone 7 Plus using Safari.

[mobile_feedback]

@bigfootflips

Are you also in the UK?

[bigfootflips]

No, USA

[labs118]

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@mobile_feedback wrote:

@nimbob_xo @labs118 @jbwholesale4u @bigfootflips @js_sales23

Thank you for all the feedback. Looking into the "Account" and "Account summary" re-directed to the mobile site. This appears to be working properly now could you please try this and let us know if you are still getting re-directed to the mobile My eBay page? If so please let us know your device type and browser.

Still looking into the other links mentioned.

Thank you

---

@mobile_feedback

I am still having issues , goes to watch page just like js_sales posted 
I am in the USA 
Using Iphone5s   &   safari

I am trying to jump ship here and trying a laptop because I cannot handle how long this is taking to fix.
What a mess .

[bigfootflips]

A mess indeed. I was hoping this would be resolved a lot quicker too, especially now that sales are picking up.  For those who brought this problem to light and took time to help solve it, do we get our eBay fees credited back from our October sales????  I think that would be a fair and kind gesture from eBay.