Invalid request response to all actions

[iamwizbit]

I get the response invalid request from the app to all actions I take.

Have cleared cache & data from settings, have reset password through browser link, have Uninstalled and reinstalled app, have reset and updated Google play.  Absolutely infuriating. 

Cannot take screenshot due to app privacy settings. 

[eburtonlab]

What version number of the eBay app are you using, just to verify that you have the latest version? Is your country set to the UK?

It sounds like you have tried all the usual things, though you did not mention if you had restarted your device between uninstalling and reinstalling the eBay app -- that should ensure a clean install.

Are you still able to use a browser to go to ebay.co.uk?

[iamwizbit]

Latest version

6.39.0.1

[velvet@ebay]

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@iamwizbit wrote:

I get the response invalid request from the app to all actions I take.

Have cleared cache & data from settings, have reset password through browser link, have Uninstalled and reinstalled app, have reset and updated Google play.  Absolutely infuriating. 

Cannot take screenshot due to app privacy settings. 

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Hi @iamwizbit! We've seen some others reporting this experience as well and I know it's being looked into. Hopefully a fix can be found soon. 

[leahkitkat]

Did this get fixed? I'm having the same issue and it just started today. I use ebay a lot and if I can't get this fixed on my phone, I'm going to have to start using another app for my purchases. Works find on my PC but not on my phone! I'm so frustrated right now and I can't get in touch with a live person to ask about this!! : (

[eburtonlab]

@leahkitkat 

What version number of the app are you using?

Make sure you update to the latest version: 6.40.0.2

If you are using the latest version but continue to have problems, try uninstalling the eBay app, restarting your phone, and then installing the latest version of the app from the Google Play Store.

If you cannot get the app to work, try using a browser to go to ebay.com instead as a workaround.

[leahkitkat]

Version 6.40.0.2 is what I'm using. I've installed it once I guess I can delete it and reinstall it again.

I get sign on through the browser but not the app. : (

[iamwizbit]

Just FYI. I've tried the uninstalling, wiping cached data, restarting phone and reinstalling the latest copy of the app multiple times. It makes no difference. Is there any more info/ help coming regarding this issue beyond a pseudo  "turning it off and on again" method?

[mobile_feedback · Accepted solution]

@iamwizbit @leahkitkat 

Please update to version 6.41 that was released on 12.20.21