I have to keep reloading my bids & offers

[robjr78]

The bids are there but when I scroll down to see the other ones, the screen goes blank saying I have bids or offers. I hit the reload and they come back but when I scroll again they disappear again. Please help. I’ve already tried to delete app and reload and still the same.

[mobile_feedback]

@robjr78

Thanks for the post. Can we add you to our beta program to try the latest version? If you are interested please email us at iosfeedback@ebay.com.

[robjr78]

I’d rather a repair then try the newest version.

[mobile_feedback]

@robjr78

That is why we were asking you to try this new version before it is live.

Thanks

[aaf8]

I’m having the same issue. Very frustrating 

[rubyazalia]

I loaded ebay's new app for my iPhone 3 days ago. Since then, THIS is a constant! When I try to scroll on my bid list, a prompt at the bottom of the page says reload and then another page with an empty handbag logo says I have no bids or offers and prompts for reload. When I do the same thing happens over and over - the prompting/reload. In the interim, I can only see 3 items and can never get beyond those 3 items. I contacted eBay for customer service chat and spent an HOUR trying to explain this. They couldn't replicate - obviously because they are not using this new app!!- so could do NOTHING! I am furious over this. Hate this! Oh, and now the Send function for this review isn't working! CUTE!

[rubyazalia]

This IS the new program: I loaded ebay's new app for my iPhone 3 days ago. Since then, THIS is a constant! When I try to scroll on my bid list, a prompt at the bottom of the page says reload and then another page with an empty handbag logo says I have no bids or offers and prompts for reload. When I do the same thing happens over and over - the prompting/reload. In the interim, I can only see 3 items and can never get beyond those 3 items. I contacted eBay for customer service chat and spent an HOUR trying to explain this. They couldn't replicate - obviously because they are not using this new app!!- so could do NOTHING! I am furious over this.

[mobile_feedback]

@rubyazalia @robjr78 @aaf8

Thank you for the reports and details. How many items are you actively bidding on?

Thanks

[aaf8]

10. The issue appears to be resolved

[robjr78]

Mine seems to be working ow. I didn’t download the new version. Maybe a patch was sent out??? 

[snowcloude]

Mine is doing the same thing. I've done 2 updates since this started happening and it is still not fixed.  The ebay app gets worse all the time.  Hello ebay tech person.... put the doughnut down and pretend you care and please fix it.

[mobile_feedback]

@snowcloude 

This is being worked on.

Thanks

[mobile_feedback]

@snowcloude @robjr78 @aaf8 @rubyazalia 

We have a fix for this that will be out in the next update. If you would like to get in the beta to try it out early please contact us at iosfeedback@ebay.com and we will get you into the system.

Thanks