I cannot use the Ebay app anymore

[andersss2013]

I cannot use the Ebay app anymore. I need to update the app and a new IOS is required to do the update, there is no IOS update available for my Iphone5. I’m asked if I want to download the latest compatible version. Doesn’t work either. Do I have to start using Amazon instead of Ebay?

[eburtonlab]

If you cannot upgrade to at least iOS 12, you should still be able to use Safari or another mobile browser to go to ebay.com.

See here:

https://community.ebay.com/t5/Mobile-App-iOS/iOS-app-upgrade-older-versions-no-longer-supported/m-p/...

[bbravo65]

...having a same problem with my iPhone 6 Plus...Apple has stopped supporting the old versions of iPhone...all for money, Apple wants you to upgrade your phone...(I think there was a class-action lawsuit about this lately...)

...I think Amazon is different than eBay...I personally would rather do shopping here than Amazon unless I can't find what I was looking for is not available on eBay...I feel a friendly connection between every buyers and sellers whom I got a chance to conduct my businesses with them...

...although I sometimes couldn't agree much with eBay policies, but it 's my individual...

[haquer68]

I cannot use my eBay app no more it's not letting me upgrade what's the problem on your end a lot of stuff I order I can't see and I got to pay for few stuff you're not letting me in

[agil7056]

Guess I won’t be using EBay as I won’t fall for the corporate types to extract more money out of me. I have a perfectly operating device Apple should cater to me not the other way around.

[eburtonlab]

@agil7056 

If your operating system does not support the latest version of the eBay app and you cannot update your operating system, it should still be possible to use a mobile browser to go to ebay.com or ebay.ca and use eBay that way.

If eBay browser links are opening in the app automatically, iOS users should be able to tap and hold an eBay browser link and select "don't open in the app" to prevent that from happening.

[ebooksdiva]

@agil7056 

If your device is outdated Apple no longer supports it. 
Apple doesn't cater to outdated devices.

Its not just eBay that is affected by an outdated device many other apps including websites won't support outdated iOS.

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.