08-24-2020 06:47 PM
hi,
I was advised by an eBay developer to post on this message board regarding a recent bug I encountered when using eBay (latest version) on the iPhone. (I have also posted on Facebook, in a brief format, so if a developer saw it, this would be redundant).
I was shown a (brief) list of items on the home screen for one of my saved searches that did not match the search criteria at all. My best guess as to the nature of the bug is that searches that are based on a seller/store, allowed under eBay, often encounter problems. In the past some stopped working altogether when eBay software was updated. When this occurred, the search was applied to the entire international eBay inventory, instead of just the seller/store.
In the current case, the search works correctly from within the Search section of the app, but appears to ignore the seller/store when retrieving results for the Home screen.
08-24-2020 10:39 PM
Thanks for posting. Could you go on the website to your saved searches section and click on this search that is not working and then copy the URL and send it to us and the screen shots requested below to iosfeedback@ebay.com. A screen shot of the section on your home screen and one of the results of the search from the home screen.
thanks